PRIVACY POLICY

This App is owned and operated by Sarawak Forest Corporation, a statutory body of the Sarawak Government formed under Sarawak Forestry Corporation Ordinance, 1995. We are committed to ensuring your privacy is protected in accordance with the Malaysian Personal Data Protection Act 2010.

1. PURPOSE OF COLLECTION OF PERSONAL DATA

By providing any of your Personal Data: your name, contact details and/or other information relevant to the purposes listed below via the internet or otherwise, you hereby agreed that Sarawak Forest Corporation shall collect, retain and use the Personal Data for the following purposes:

• processing your sighting report e.g. crocodile sighting reports and incident reports;
• verifying your identity when you submit reports;
• responding to your enquiries and providing customer support;
• improving our services, content, and user experience;
• sending you important notifications regarding crocodile sightings, safety alerts, and government advisories;
• complying with legal and regulatory requirements.

2. LOCATION AND PHOTO DATA

Our App may collect location data and photos when you submit crocodile sighting reports. This data is collected to:

• verify the accuracy of reported crocodile sightings;
• assist in crocodile population monitoring and management;
• facilitate emergency response if required;
• support conservation and public safety efforts.

By submitting a crocodile sighting report, you consent to the collection and use of your location data and photos for the purposes stated above.

3. DATA SECURITY

We adopt suitable physical, electronic and managerial procedures to safeguard your personal data. Access to your personal data is restricted to authorised personnel only and all data transmission is secured using appropriate encryption technologies.

4. DATA SHARING

Your use of this App either by application submission or enquiries and by providing the data for such services, we as a government agency may share such data with other Government agencies or other entities as permitted by the Malaysian laws.

We will not sell, rent, or trade your personal data to third parties for commercial purposes.

5. RETENTION OF DATA

Your personal data shall be retained for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable Malaysian laws and regulations. Once the data is no longer required, it will be securely destroyed or anonymised.

6. YOUR RIGHTS

You have the right to:

• Access your personal data held by us;
• Correct any inaccurate or incomplete data;
• Request deletion of your personal data;
• Withdraw consent for the processing of your data;
• Lodge a complaint regarding the handling of your data.

For any data-related requests, please contact our Data Protection Officer as described below.

7. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. Any changes will be posted on this page. Your continued use of the App after any changes constitutes your acceptance of the revised Privacy Policy.

8. GOVERNING LAW

This Privacy Policy shall be governed by and construed in accordance with the laws of Malaysia.

9. CONTACT US

If you have any questions about this Privacy Policy or wish to make a complaint regarding the handling of your personal data, please contact us at: